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Michigan Division of Insurance coverage Recovers $19.5M for Shoppers in 2023

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The Michigan Division of Insurance coverage and Monetary Providers (DIFS) introduced that the division helped recuperate greater than $19.5 million for Michigan customers in 2023. As well as, DIFS workers answered practically 140,000 shopper telephone calls, a single yr file, and dealt with greater than 7,500 shopper complaints.

DIFS is the state company that regulates the insurance coverage and monetary companies industries in Michigan. The DIFS Workplace of Shopper Providers is answerable for helping customers with inquiries and complaints in regards to the insurance coverage and monetary companies industries in Michigan. By the DIFS Name Middle and grievance dealing with processes, DIFS achieved:

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  • Complete shopper recoveries: $19,665,573
  • Shopper calls answered: 139,969
  • Shopper complaints acquired: 7,543

Along with immediately helping customers with questions and complaints, DIFS additionally licenses insurance coverage brokers, insurance coverage firms, state-chartered banks and credit score unions, and different monetary companies firms. DIFS’ regulatory oversight helps to make sure that Michigan customers have choices which can be secure, sound, and reliable on the subject of looking for insurance coverage and monetary companies.

Supply: DIFS

Matters
Michigan

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