At G&G Impartial Insurance coverage, the mission of delivering distinctive experiences extends to each shoppers and staff. A tradition of collaboration, respect and help makes the Fayetteville, Arkansas-based company a spot the place staff really feel comfy sharing their concepts, issues and suggestions, realizing that their voices can be heard.
G&G has earned Insurance coverage Journal’s 2023 Finest Insurance coverage Company to Work For Gold award for the South Central area, an honor that co-founder and CEO Jordan Greer calls actually humbling. The award is predicated on worker responses to IJ’s annual Finest Company survey, in addition to sure different standards.
“This nomination reaffirms our dedication to creating an important office atmosphere at G&G,” mentioned Greer.
Based in 2014, G&G gives auto, dwelling, industrial, life, flood and bike insurance coverage.
“As an entrepreneur and chief, you usually begin with a imaginative and prescient of what you wish to obtain, a dream of the impression you wish to make,” Greer mentioned. “It’s a journey stuffed with challenges and uncertainties, nevertheless it’s additionally one brimming with pleasure and the promise of what could possibly be.”
G&G’s 43 staff have purchased into the promise, motivated by a optimistic tradition that acknowledges staff’ achievements on a every day and weekly foundation. G&G has weekly firm and division conferences, in addition to weekly one-on-one conferences, which staff say fosters a powerful stage of communication.
“Administration is at all times asking for enter on how we are able to enhance individually and as an organization,” an worker mentioned.
A method G&G makes its crew really feel acknowledged is thru its Distinctive Expertise Program, which rewards staff for offering exemplary customer support. Staff go above and past by mailing handwritten playing cards to clients, sending presents and trinkets to shock and delight shoppers, and dealing outdoors enterprise hours to accommodate clients.
With each expertise submitted, staff are eligible for quarterly prizes comparable to successful an evening out in town.
One worker wrote that they like how the company benchmarks salaries yearly and makes positive that the corporate is within the fiftieth percentile or higher for all positions. G&G usually offers wage and efficiency critiques, which one worker finds useful “as a result of they provide a clear option to perceive how my contributions align with the corporate’s objectives and the way I’m rewarded for my efforts.”
G&G’s coaching program is yet one more space through which the company excels, staff mentioned. G&G nurtures a learning-oriented environment by investing in coaching, workshops and mentorship to reinforce ability units and profession trajectories.
“It’s about extra than simply offering coaching or mentoring; it’s about nurturing potential, fostering confidence, and empowering people to achieve their full capabilities,” mentioned Greer. “It’s immensely rewarding to see crew members flourish, tackle new duties, and obtain their profession aspirations.”
G&G gives the choice to work remotely, which one worker mentioned “means the world” by permitting her to be at dwelling together with her young children.
The company holds a quarterly firm assembly at its Fayetteville workplace, giving staff the chance to bond with each other in and outdoors of labor. Previous crew constructing actions embrace bowling, attending a haunted home, and even studying how you can curl. “It’s simply a good time to get everybody collectively outdoors of labor and foster that type of neighborhood and tradition,” mentioned Maggie Hill, advertising/ know-how supervisor at G&G.
“We firmly imagine that fostering optimistic experiences inside our crew ripples out to learn our shoppers and companions,” Greer mentioned, “leading to their very own enhanced experiences.”
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