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AXA XL Realigns Operations in the Americas; Redundancies Caused by Moves



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AXA XL said it streamlined its underwriting operations in the Americas, which will now be three segments—large commercial, middle-market and professional.


The realignment is “resulting in redundancies,” confirmed a company spokesperson via email.

“We’ll work closely with all impacted colleagues to support them through this transition period,” said the spokesperson, who added that the reorganization is still taking shape so there are “no numbers to share” on the amount of employees affected.


Donna Nadeau, who has more than 30 years of industry experience and was most recently AXA XL’s chief underwriting officer for the Americas, will become head of the large commercial business unit, bringing together casualty, property, cyber, construction & energy, and specialty products.

“After taking a close look at our structure, we’re making changes to our regional model to optimize how we work and how our brokers and clients work with us. We’re organizing ourselves with the client in mind, giving our brokers and clients an easy access point to all product lines,” said Lucy Pilko, Americas CEO.


AXA XL’s mid-marketing operations, led by Matthew Waters, launched last year. This unit is dedicated to meeting the P/C needs of businesses with less than $1 billion in revenue. Environmental, inland marine, construction, and excess & lead umbrella will now be offered for mid-size clients—now including those in Canada.

The insurer’s professional business segment will continue to address clients’ directors & officers (D&O), merger & acquisition (M&A), crime and kidnap, ransom & extortion (KRE) insurance needs. It will continue to operate as a vertical segment, managed by the existing operating committee of Tony Giacco, John Burrows, Sean Hearn, and Jim Koval.




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